Frequently Asked Questions
Everything you need to know about your CreatorSet experience.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic United States. International shipping times vary by destination but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please note that digital downloads and customized items are non-refundable.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products covered by a warranty?
All physical hardware and accessories come with a standard 1-year manufacturer's warranty against defects in materials and workmanship.